Noticeboard

Out of Hours
If you require urgent medical assistance when the practice is closed, please call 1-1-1.  All calls to the NHS 111 Service are free from both landlines and mobiles.  Your call will be triaged and advice or treatment will be arranged.

If you have a life-threatening medical emergency please dial 999.

Home Visits
Please telephone 01706 664250.  Where possible, we ask that a request for a home visit be made before 10.30am. Be prepared to give brief details of the problem to the receptionist to enable the doctor to assess the urgency of your call.

Your telephone numbers

Please could you let us know your phone/mobile number.  It is very important that we have this information in order for us to contact you if necessary.  Some of  the information we have is out of date.  We now have the facility to send SMS messages to you to remind you about appointments, and other important practice information.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

We are constantly monitoring non attenders, and there has been an increase in the number of patients failing to attend.  If you fail to attend without informing us we will write to you.  If you repeatedly fail to attend for appointments you may be removed from the practice list and will have to find an alternative GP. 

Repeat Prescriptions

PLEASE NOTE - FROM 1st JANUARY 2016 PRESCRIPTION REQUESTS WILL NO LONGER BE ACCEPTED BY TELEPHONE.

You can now order your repeat prescriptions on line.  Simply go to the prescriptions page and enter your information.  From August 2015, please remember to allow 48 hours for your prescription to be be prepared.  Please note, that prescriptions ordered after 5.30pm on Fridays and over the weekend, will not be processed until Monday and will therefore be ready for collection on Wednesday.   If you wish to collect your prescription from a chemist please ask the chemist to pick your prescription up from the surgery for you. The Practice does not inform the chemist, this must be done by the patient.

Nominating a Chemist

The practice now have an electronic prescription service.  You can nominate a pharmacy to receive your prescriptions electronically.  You can then collect your medications direct from the pharmacy without the need for coming to the surgery. 

 

 

Welcome to The Oak Gables The Oak Gables PartnershipPartnership

We aim to provide a quality family doctor service for residents of Shaw.

This surgery website is used to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you. 

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information.

Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site. Our new telephone number is: 01706 664250

 

COVID

COVID VACCINES

 Covid Vaccine

The NHS has decades of experience delivering large scale vaccine programmes and we are now ready, with our network, to provide care and support to those who are eligible for the COVID vaccine. Please don't contact the surgery for an appointment, communications will be sent out to patients in order for phase 1

Thank You

BLOOD TEST APPOINTMENTS

We have recently sent out invitations to patients to have a blood test and review for  a long term condition annual reviews.  We have received a very positive response to this and so we currently have a wait for blood test appointments. 

In the current Pandemic situation a blood test appointment incurs a booking of 20 or 30 minutes per patient so that we can ensure appropriate infection control, PPE and control of the number of patients in the waiting room setting. Please take this into consideration if you call for an appointment.

Please also bear in mind that it is not the fault of the receptionist that they cannot offer you an earlier appointment.  We are all dealing with a very unusual situation and unfortunately this will be the case for some time. 

****We will be prioritising patients who need clinically urgent bloods over routine/non-urgent bloods****

 OCB

Please click on the link above for help and advice regarding your medical condition.  Your query should be non-urgent and we will respond to you within 2 working days.

Dear Patients,

Please help us to keep services running in these difficult times for those who need it most by directing your request to the right place.

  • COVID tests – we CANNOT arrange these tests, please visit 111.nhs.uk or ring 119.
  • Isolation notes – visit 111.nhs.uk/isolation-note.
  • Surgery appointments – all initial contact appointments with the GP will be via telephone, if the doctor then needs to see you then they will arrange this with you. Also please don’t forget that our receptionists must ask you a few questions and this is for the GP’s information before they speak to you.
  • Prescriptions – as always prescriptions will be ready in 2 working days after your request. Please DO NOT call the surgery to check that this has been done. Speak to your pharmacist directly and keep our phone lines free for medical problems. If you have not signed up to a pharmacy yet or patient access then we urge you to do so. There are still a lot of patients coming to surgery just to drop a prescription off or pick one up.
  • Hospital appointments – If you are awaiting a hospital appointment and have been put on a list we have no control over the waiting times. Please DO NOT call us for the doctor to expedite this. If the GP thinks your problem is urgent then they will refer you as such.
  • Blood tests – If your hospital consultant wants you to have blood tests then please advise them that they will have to take them. At the moment due to current COVID manpower issues we are unable to carry out secondary care bloods at the surgery.

Thank you and stay safe

03/11/2020


EMERGENCY  DENTAL NUMBER 8AM TO 10PM

0333 332 3800

Appointments available and there may be a charge.  Please ask when you call them for an appointment.

FACE MASK EXEMPTION CARDS

For Asthma:

https://www.asthma.org.uk/advice/triggers/coronavirus-covid-19/what-should-people-with-asthma-do-now/#Exemption and download the relevant exemption card.  

For Transport:

Visit tfgm.com/contact-form and fill in a request for an exemption                                                                         Contact the TFGM Customer Support on 0161 244 100  Visit a TFGM Travelshop

For others:

Visit www.keepsafe.org.uk/card and download or print the exemption card.

Please note that the Practice WILL NOT be issuing any letters to patients to say they are exempt from wearing a facemask.

 

14.07.20

IF YOU ARE ASKED TO ATTEND THE SURGERY THEN PLEASE USE A FACE COVERING. A SCARF WILL SUFFICE IF YOU DO NOT HAVE A MASK.

IT WOULD HELP THE SURGERY A GREAT DEAL IF MORE PEOPLE USED THE ONLINE ORDERING OF PRESCRIPTIONS ON THIS WEBSITE OR ONE OF THE MANY  PATIENT ACCESS APPS NOW AVAILABLE AND SIGNING UP IS EASY, GIVE IT A TRY!

Helpline

28.3.2020

Three key link for accurate information and areas of support are listed below:

https://www.nhs.uk/conditions/coronavirus-covid-19/

https://www.gov.uk/coronavirus

https://www.oldham.gov.uk/coronavirus    

There is an easy read guide for advice regarding shielding of vulnerable patients who have received letters to stay home for 12 weeks - search "shielding" and click on the easy read version

 

PATIENT NOTICE - 6.3.2020.

For the foreseeable future, all of our online appointment availability has been disabled due to COVID-19.

This is to stop any potential spread in the cases where patients with symptoms cannot be given appropriate triage & advice when booking online. This is a temporary measure and appointments will be re-instated when we are able.

For all appointment bookings please contact the surgery on 01706 664250. Staff will be asking triage questions for patients wanting to attend the surgery. Please be patient with them......these questions are for everyone's health, well-being and safety.

IF YOU SUSPECT YOU HAVE ANY CORONAVIRUS SYMPTOMS - FEVER, COUGH, BREATHING PROBLEMS - DO NOT ATTEND THE SURGERY - CALL 1-1-1.

Thank you to all our patients for your on-going support and understanding.

Oak Gables Partnership now have a facebook page, please like and share for all our patients

facebook

 

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ARE YOU A MILITARY VETERAN? IF SO ARE HAPPY TO HAVE THIS RECORDED IN YOUR MEDICAL RECORDS?

A VETERAN IS SOMEONE WHO HAS SERVED IN THE ARMED FORCES FOR AT LEAST 1 DAY.

IT IS IMPORTANT FOR YOUR CONTINUING HEALTHCARE THAT YOU INFORM YOUR GP IF YOU HAVE SERVED. THIS WILL HELP THEM BETTER UNDERSTAND ANY SERVICE RELATED HEALTH CONDITIONS THAT YOU MAY HAVE AND ENSURE THAT YOU ARE REFERRED, WHERE APPROPRIATE, TO DEDICATED SERVICES FOR EX-FORCES.

PLEASE LET OUR RECEPTION KNOW IF YOU ARE HAPPY TO HAVE THIS RECORDED.

THANK YOU

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Gold Award

Proud

 OAK GABLES ARE PROUD TO ANNOUNCE THAT WE HAVE EARNED OUR GOLD AWARD FOR PRIDE IN PRACTICE BESTOWED UPON US BY THE LGBT FOUNDATION

LGBT

Oak Gables and the PPG are actively supporting 'The Red Box Project', tackling period poverty for young girls

Red Box Project

Donations Welcome

Thank You

DO YOU NEED ADVICE ON BENEFITS? OR HELP WITH FILLING IN FORMS? 

 WE NOW HAVE A WELFARE RIGHTS REPRESENTATIVE IN SURGERY EVERY OTHER WEDNESDAY.

PLEASE MAKE AN APPOINTMENT AT RECEPTION

Please inform us of any changes to your contact details and whether you are happy to receive text reminders and communications.

Thank You

EU Exit Medicines Update - 28.2.2019

NHS England have published updated information on planning for continuity of supply of medicines in the case of a "no deal" EU Exit.  This is to reassure patients that they should continue to order mecications and medical supplies as normal.  There are some FAQ on the NHS England website which you may be interested in reading to stop any worries.  Please click on the links below for further guidance:

https://www.england.nhs.uk/eu-exit/

https://www.england.nhs.uk/eu-exit/medicines/medicines-faq/

https://www.nhs.uk/conditions/medicines-information/getting-your-medicines-if-theres-no-deal-eu-exit/

 

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Seven Day Access Service 

 

Patients who are registered with an Oldham GP can now make an appointment to see a GP in the evenings and at weekends.  This may not be your own GP but a copy of the consultation will be sent to your Practice.  At your appointment the GP will be able to see some of your medical records so that they are able to advise you accurately.

If you would like to make an appointment with this service please telephone:

0161 934 2827

The staff will be able to advise you on the nearest available appointment.

 

LOCAL PHARMACY

Please remember that for treatment of minor ailments your local pharmacist will be able to advise you on the appropriate treatment.  Your local Pharmacy will also be able to advise on medication queries and can sometimes help with emergency repeat prescriptions.

A&E DEPARTMENT

Please remember that A&E is for Accidents and Emergency attendance only.  Please try to use one of the above health care professional contacts if your illness is not an emergency.

IF YOU WOULD LIKE ANY ADVICE ON THE SERVICES THAT ARE AVAILABLE WHEN THE PRACTICE IS CLOSED PLEASE ASK AT RECEPTION.

 

 

 

 

 

 

 

 

 

 

 
 

 

 

 

(Site updated 22/02/2021)
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