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Noticeboard

Out of Hours
If you require urgent medical assistance when the practice is closed, please call 1-1-1.  All calls to the NHS 111 Service are free from both landlines and mobiles.  Your call will be triaged and advice or treatment will be arranged.

If you have a life-threatening medical emergency please dial 999.

Home Visits
Please telephone 01706 888222.  Where possible, we ask that a request for a home visit be made before 10.30am. Be prepared to give brief details of the problem to the receptionist to enable the doctor to assess the urgency of your call.

Your telephone numbers

Please could you let us know your phone/mobile number.  It is very important that we have this information in order for us to contact you if necessary.  Some of  the information we have is out of date.  We now have the facility to send SMS messages to you to remind you about appointments, and other important practice information.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

We are constantly monitoring non attenders, and there has been an increase in the number of patients failing to attend.  If you fail to attend without informing us we will write to you.  If you repeatedly fail to attend for appointments you may be removed from the practice list and will have to find an alternative GP. 

Repeat Prescriptions

PLEASE NOTE - FROM 1st JANUARY 2016 PRESCRIPTION REQUESTS WILL NO LONGER BE ACCEPTED BY TELEPHONE.

You can now order your repeat prescriptions on line.  Simply go to the prescriptions page and enter your information.  From August 2015, please remember to allow 48 hours for your prescription to be be prepared.  Please note, that prescriptions ordered after 5.30pm on Fridays and over the weekend, will not be processed until Monday and will therefore be ready for collection on Wednesday.   If you wish to collect your prescription from a chemist please ask the chemist to pick your prescription up from the surgery for you. The Practice does not inform the chemist, this must be done by the patient.

Nominating a Chemist

The practice now have an electronic prescription service.  You can nominate a pharmacy to receive your prescriptions electronically.  You can then collect your medications direct from the pharmacy without the need for coming to the surgery. 

 

 

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IMPORTANT INFORMATION REGARDING

PREGABALIN & GABAPENTIN

THESE MEDICATIONS HAVE NOW BEEN TRANSFERED TO CONTROL DRUG STATUS.  THEREFORE THEY WILL NOT BE SENT DIRECT TO THE PHARMACY.

PLEASE ARRANGE TO COLLECT THE PRESCRIPTION FROM THE SURGERY EITHER IN PERSON OR VIA YOUR PHARMACY AS THESE WILL REQUIRE SIGNATURE.

If your doctor agrees, you may obtain repeat prescriptions. Please indicate which items you require on the tear off slip and place it in the box provided. 48 hours notice is required for a repeat prescription. Some local chemists will collect prescriptions on your behalf.

You can now nominate a chemist and your prescription will go electronically, direct to them from the surgery.  You will not have to come to the practice to collect it, just go straight to the nominated pharmacy.  IF YOU HAVE NOMINATED A PHARMACY ALL OF YOU PRESCRIPTIONS WILL BE SENT TO THIS PHARMACY.  PLEASE DO NOT ASK THAT SOME OF YOUR PRESCRIPTIONS BE SENT TO AN ALTERNATIVE PHARMACY.  PLEASE CONTACT RECEPTION IF YOU NEED TO DISCUSS THIS FURTHER.

Please do not order your prescription too early as this will not be processed.  We ask for 5 working days before your prescription is due.  If you are going on holiday and need your prescription early please tell the receptionist.  Thank you.

You can now order your repeat prescriptions on line.  Please allow at least 48 hours before collection.  If you wish to collect your prescription from a nominated chemist, please inform the chemist that they will have to pick your prescription up from the surgery.

Please do not send children to collect prescriptions.  We cannot give prescriptions to anyone under the age of 16. 

Please note that we will not be accepting requests for Prescriptions over the telephone from January 2016.

Alternative methods of ordering are :

In person at the surgery - you can place your request slip in the box for processing.

Practice website - you can use this site to order prescriptions.

EMIS Access - forms can be obtained at Reception to register to order repeat prescription.  Please note this is for Repeat Prescription ordering only.

Arrangements with your local Pharmacy can be made via their Order and Collection Service. 

Please enquire at reception if you need further advice on future prescription ordering.

 

 

 

 
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