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Noticeboard

Out of Hours
If you require urgent medical assistance when the practice is closed, please call 1-1-1.  All calls to the NHS 111 Service are free from both landlines and mobiles.  Your call will be triaged and advice or treatment will be arranged.

If you have a life-threatening medical emergency please dial 999.

Home Visits
Please telephone 01706 888222.  Where possible, we ask that a request for a home visit be made before 10.30am. Be prepared to give brief details of the problem to the receptionist to enable the doctor to assess the urgency of your call.

Your telephone numbers

Please could you let us know your phone/mobile number.  It is very important that we have this information in order for us to contact you if necessary.  Some of  the information we have is out of date.  We now have the facility to send SMS messages to you to remind you about appointments, and other important practice information.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

We are constantly monitoring non attenders, and there has been an increase in the number of patients failing to attend.  If you fail to attend without informing us we will write to you.  If you repeatedly fail to attend for appointments you may be removed from the practice list and will have to find an alternative GP. 

Repeat Prescriptions

PLEASE NOTE - FROM 1st JANUARY 2016 PRESCRIPTION REQUESTS WILL NO LONGER BE ACCEPTED BY TELEPHONE.

You can now order your repeat prescriptions on line.  Simply go to the prescriptions page and enter your information.  From August 2015, please remember to allow 48 hours for your prescription to be be prepared.  Please note, that prescriptions ordered after 5.30pm on Fridays and over the weekend, will not be processed until Monday and will therefore be ready for collection on Wednesday.   If you wish to collect your prescription from a chemist please ask the chemist to pick your prescription up from the surgery for you. The Practice does not inform the chemist, this must be done by the patient.

Nominating a Chemist

The practice now have an electronic prescription service.  You can nominate a pharmacy to receive your prescriptions electronically.  You can then collect your medications direct from the pharmacy without the need for coming to the surgery. 

 

 

Patient Registration

All new patients are required to complete registration formalities and are offered an appointment with a nurse to enable the surgery to make a full assessment of your medical needs. On registering with the practice you may wish to express a preference of which doctor you would like to be registered with. Please let the receptionist know and we will make the necessary arrangements.

We ask for information about you so that you can receive the best possible care and treatment. We keep this information together with details of your care to ensure that your doctor, nurse or health care professional has accurate and up to date information.

There are such times when we have to pass on information to other people such as hospitals, social services, primary care trust etc. This is always done confidentially.

Pre-Registration with the practice

If you wish to pre-register click on the link below to open the form. When you have completed all of the details, click on the "Send" button to mail your form to us. When you visit the surgery for the first time you will be asked to sign the form to confirm that the details are correct.

Pre-registration Form

When you make a request to register with the practice you will be asked for proof of identity and address.  This must be a passport or picture driving licence for identity, and utility bill or rental agreement for proof of address.  Without proof we cannot register you.  On acceptance to the practice you will be asked to fill out a medical questionnaire. This is because it can take a considerable time for us to receive your medical records. There is an online version of this file too, which you may fill out and send to us. When you come to the surgery you will be asked to sign this form to confirm that the details are correct.

Online medical questionnaire for new patients

Note that by sending the form you will be transmitting information about your self across the Internet and although every effort is made to keep this information secure, no guarantee can be offered in this respect.

Accessible Information Standard

The Accessible Information Standard (AIS) is a new NHS England Information Standard which aims to ensure that people who have a disability , impairment or sensory loss receive information that they can access and understand.  This may be large print, braille or information via e-mail, and professional communication support if they need it, for example from a BSL interpreter.

Further information is available on the NHS England website by clicking on the link below.

   https://www.england.nhs.uk/ourwork/patients/accessibleinfo/

If you feel that you require communication assistance please contact the Surgery.

 


Alternatively you may print off a registration form, fill it out and bring it in with you on your first visit to the practice.

 

Registration Form



 
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