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Noticeboard

Out of Hours
If you require urgent medical assistance when the practice is closed, please call 1-1-1.  All calls to the NHS 111 Service are free from both landlines and mobiles.  Your call will be triaged and advice or treatment will be arranged.

If you have a life-threatening medical emergency please dial 999.

Home Visits
Please telephone 01706 888222.  Where possible, we ask that a request for a home visit be made before 10.30am. Be prepared to give brief details of the problem to the receptionist to enable the doctor to assess the urgency of your call.

Your telephone numbers

Please could you let us know your phone/mobile number.  It is very important that we have this information in order for us to contact you if necessary.  Some of  the information we have is out of date.  We now have the facility to send SMS messages to you to remind you about appointments, and other important practice information.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

We are constantly monitoring non attenders, and there has been an increase in the number of patients failing to attend.  If you fail to attend without informing us we will write to you.  If you repeatedly fail to attend for appointments you may be removed from the practice list and will have to find an alternative GP. 

Repeat Prescriptions

PLEASE NOTE - FROM 1st JANUARY 2016 PRESCRIPTION REQUESTS WILL NO LONGER BE ACCEPTED BY TELEPHONE.

You can now order your repeat prescriptions on line.  Simply go to the prescriptions page and enter your information.  From August 2015, please remember to allow 48 hours for your prescription to be be prepared.  Please note, that prescriptions ordered after 5.30pm on Fridays and over the weekend, will not be processed until Monday and will therefore be ready for collection on Wednesday.   If you wish to collect your prescription from a chemist please ask the chemist to pick your prescription up from the surgery for you. The Practice does not inform the chemist, this must be done by the patient.

Nominating a Chemist

The practice now have an electronic prescription service.  You can nominate a pharmacy to receive your prescriptions electronically.  You can then collect your medications direct from the pharmacy without the need for coming to the surgery. 

 

 

Monday - Friday:08:00 to 18:30

Monday               08.00 – 18.30
 
Tuesday              08.00 – 18.30
 
Wednesday         08.00 – 18.30
 
Thursday             08.00 – 18.30
 
Friday                 08.00 – 18.30

We are closed at weekends and on ALL BANK HOLIDAYS.  We do NOT close for lunch.  Any training closures are advertised on the further information link.

SURGERY TIMES

 

Monday

Tuesday

Wednesday

Thursday

Friday

Dr Woodhouse

 

9 – 12

4-6pm

9 – 12

9 – 12

4.30 – 5.30pm

9 – 12

4-6pm

9 – 12

4-6pm

Dr Walsh

 

8.30 – 11.30

3-6pm

8.10-11

3-5pm

8.10–11

3-5pm

8.10–11

8.10 – 11

2.30-4pm

Dr Flanders

 

 

 

8.10 – 11

3 – 6

8.10 – 11

2 – 4

8.10-11

2 – 4pm

Dr Dhaygude

 

 

8.30 – 11.30

2.15 - 6

8.30 – 11.30

2-4

8.30 – 11.30

1.30-3pm

8.30 – 11.30

1.30-3.30

Dr Butt

 

9.20 – 12.20

 

9.20 – 12.20

 

9.20 – 11.50am

9.20 - 12.20, 3 - 6.30pm

 

9.20 - 11.50, 2 - 4pm

 

Dr Shanker

 8.10 - 11.10,

3- 5pm

 8.10 - 11.10, 3 - 5pm

 8.30 - 12,

3 - 6pm

 8.10 - 11am

 

 

Children Under 5

We aim to offer all children who are aged under 5 years old an appointment for the same day.  We realise that you may wish to book a routine appointment for your child and you may not require an urgent same day appointment, so this is can also be accommodated.  If you are worried about your child's symptoms please inform the receptionist when you are booking your appointment.  If you require a same day appointment for a child under 5 years old, please let the receptionist know.

 Routine Appointments

The above surgeries are by appointment and are available each day.  You may consult with the doctor of your choice during the above surgery times.  Routine appointments can be booked up to two months in advance.  Please note that there sometimes can be  a change in the pattern of doctors working days.  Please enquire with the receptionist when you are booking your routine appointment.

Emergencies will be seen the same day.  
  
Emergency Surgery  

The emergency surgery runs every morning after the booked surgery.  This is for patients with an urgent problem who cannot wait for a routine appointment.  Patients in this surgery must see any available doctor.  We can only offer a limited amount of appointments in this surgery.  Emergency appointments are available every evening and are only bookable on the day.
  

If you cannot attend for your appointment please let us know as the appointment can be given to someone else.  We are closely monitoring patients who fail to attend for booked appointments and persistent non attenders will receive a letter from the practice which may lead to you being removed from the practice list.

Chaperone policy

In certain circumstances during an examination of an intimate nature, the doctor may request a chaperone to be present. This is to protect both the doctor and the patient. A patient may of course also request a chaperone to be present.  Please ask for a leaflet of request to view the Practice Chaperone Policy in surgery.  Please click the link below to view the policy.

Chaperone Policy 2018

Mobile telephones

Please switch off all mobile telephones when you enter the building. If a mobile telephone rings during a consultation you may be asked to leave the doctor’s surgery.

 
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